Spring Hill, Arley, Coventry, West Midlands, CV7 8FD (Show me directions) Show Map
01676 540760 01676 540760
Profile
Business Profile
We are committed to giving you the best possible service. Names: People involved in your care will give you their names and ensure that you know how to contact them.
About Us
The surgery should be well signposted and the doctors' or nurses' names are indicated on their surgery doors. Waiting Time: We run an appointment system in this practice.
You will be given a time at which the doctor or nurse hopes to be able to see you.
You should not wait more than 30 minutes in the waiting room without receiving an explanation for the delay.
Access: You will have access to a doctor rapidly in case of emergency, three hours in case of urgency, and otherwise within two working days. We will arrange a home visit as appropriate for those who are too ill or infirm to be brought to the surgery.
Telephone: We will try to answer the phone promptly and to ensure that there are sufficient staff available to do this. You should be able to speak to a doctor by telephone.
Test Results: If you have undergone tests or x-rays ordered by the practice, we will inform you of the results at your next appointment. If no further appointment needs to be arranged.
